Privacy Policy

1. Who we are

SETTL ("we", "us", "our") is a New Zealand-based web, automation, and AI agency operating at getsettl.co.nz. We provide website design and development, workflow automation, and AI consulting services to businesses in New Zealand. Contact us at info@getsettl.co.nz.

2. Information we collect

We collect information you provide directly when you use our contact form or communicate with us:

• —Name and email address
• —Business name (if provided)
• —Your enquiry or message content

We do not collect payment information directly — any transactions are handled by third-party payment processors subject to their own privacy policies.

3. How we use your information

We use the information we collect to:

• —Respond to your enquiries and provide our services
• —Send service-related communications (project updates, invoices)
• —Improve our website and services
• —Comply with legal obligations

4. Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• —Service providers — hosting (Vercel), email, and database services that help us operate our business. These providers only process data as necessary to provide their services.
• —Legal requirements — where required by law or to protect our legal rights.

5. Cookies and tracking

Our website does not use advertising tracking cookies. We may use essential cookies required for the site to function correctly. We do not use third-party analytics or advertising tracking on this site.

6. Data storage and security

Your data is stored on secure cloud infrastructure in the United States (Vercel, Neon). We take reasonable steps to protect your personal information from unauthorised access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your rights (NZ Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

• —Request access to the personal information we hold about you
• —Request correction of inaccurate information
• —Request deletion of your data (subject to legal retention requirements)
• —Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@getsettl.co.nz. We will respond within 20 working days as required by the Act.

8. Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Enquiry data is retained for up to 2 years. You may request deletion at any time.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of our site after changes constitutes acceptance of the updated policy.